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Transitional Care Management (TCM): How does a simple process make such a big im

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Webinar Title:  Transitional Care Management (TCM): How does a simple process make such a big impact!?

Date/Time - Choose Live or On-Demand:

November 15, 2018 - 12:30 pm - 2:00 pm EST followed by live Q&A Session


On Demand Recorded version:  Access to recorded webinar will be made available by 11/21/18. There is no Q&A with the on demand version


Where: Online Webinar - Email instructions to access will be sent out 24 - 48 hour before start date of live webinar with Q&A.The On-Demand Version will be made available by 11/21/18 and you will be emailed instructions to access.


CEU: 2 CEUs Approved by AAPC and ARHPC *If more than 1 person needs CEU’s they will need to register individually) CEU’s received after completing 10 question quiz


If more than one person needs CEUs:

1 - (Preferred) Have each person register and pay individually, or...

2 - If one person wants to pay and register multiple people at once - be sure to select multiple items before checking out of your Shopping Cart and enter the names and emails of each person needing CEUs in the "Additional Customer Information" area when completing the registration information.

3 - We will manually send the access links to all extra users before the webinar who have paid and the CEUs will be sent immediately after the session is over.


Agenda & Course objectives:

Patient centered care has emerged as the current driving topic within almost every new healthcare movement towards change. As we push to find the right approach to giving quality care, we also hope to create a process that will result in an abundance of improved patient outcomes. In this presentation, Lesa Schlatman will identify how the TCM process can directly impact quality outcomes for both the healthcare system and the patients it serves. Lesa will also outline different TCM implementation models that meet various workflow needs, and explain the overall value that this program can provide from a financial aspect.

At the conclusion of this presentation, attendees should be able to:

  • Describe the different options available for implementing a compliant TCM model
  • Identify what TCM model fits the workflow needs of your healthcare setting
  • Understand common implementation mistakes to avoid for your facility
  • Recognize how TCM can directly impact readmission rates & negative patient outcomes  
  • Explain the overall financial impact that TCM can have on clinics & hospitals


Lesa Schlatman RN, BSN – Director of Clinical Transformation @ ICAHN

About the Presenter:

Lesa grew up in a small rural town, where she experienced the hardships of chronic illness first hand through the care of her beloved grandfather. Her passion to make a difference flourished from that point forward. She started 24 years ago as an RN, and has had a vast career in bedside nursing; Skilled Care settings; Managerial & Administrative positions; Care Coordination initiatives; and regulatory/compliance oversight. She understands the importance of patient centered care, and strives to assist healthcare settings in achieving effective population health programs and strategies. 


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